Login issues & tech support

Everything you need to know to get you up and running in the platform.

Related articles

Contact support

For all things billing, kits, certificates, and more our support team is here for you!

Submit request

How do I reset my password? 

Head to your Learning Platform, and under the Email and Password section, you’ll see ‘Forgot your password?’. Click on that, follow the instructions, and you’ll be logged in and ready to go in no time!

Still having trouble? Fill out the support form and one of our amazing team members will get back to you within 48 hours.

Still unsure?

Please fill out the support form and someone will get back to you within the next 48 hours.

Support request